People

Richard is a director of Jam Warehouse, responsible for all commercial aspects of the business. He is a thought leader on business process design, both internally and as an adviser to our clients.

Richard spent five years at Accenture, where he was a senior manager in financial services, specialising in strategy and business architecture. His engagements included lead architect roles in business re-engineering projects, as well as design and evaluation of new ventures. He has counseled at board level on business strategy, process and organisational design, merger negotiations, acquisition targeting and valuation, and customer relationship management.

Prior to joining Accenture, he worked in civil engineering and then marketing communications. For five years he was Public Relations Director at Saatchi & Saatchi Business Communications in London. He has directed UK and pan-European marketing campaigns for blue-chip companies including Castrol, Ericsson and NCR. He also spent three years as a professional jazz musician.

Richard has a degree in civil engineering from Imperial College, London, a diploma in music from the South African College of Music and an MBA from the University of Cape Town, where he was elected an Old Mutual gold medal scholar for outstanding academic performance. He contributes to the MBA programme at UCT as a guest lecturer and external examiner.

Denham is responsible for building key customer and partner relationships and for developing Jam Warehouse's offerings.

Denham has been an information and communications technology (ICT) and business consultant since 1986 and has extensive experience in overseeing the conceptualisation and delivery of ICT solutions. He has played key roles on many ICT projects over the past 20 years and has established and led a number of software development and implementation groups.

Denham's experience with ICT project design contributes to the successful delivery of Jam Warehouse projects, since he is often actively involved in mitigating project risks and coaching project teams. Denham has held various advisory roles related to ICT strategy and product, service and systems development, and has extensive experience with research methodology and statistics. His experience and knowledge help to ensure that our projects realise the benefits they promise.